Slot World Casino

IT'S MORE THAN JUST A JOB!

Food & Beverage Manager

Salary range starting at $70,000 depending on experience

JOB SUMMARY

The regional Food & Beverage Manager is responsible for assisting with managing our high volume restaurants at Slot World and Bodines Casinos to maintain standards of excellence in quality and service while maximizing profits. This member of leadership will also support general casino operations and serve as a Manager on Duty when needed.


All employees are expected to conduct themselves in a manner which demonstrates friendliness, initiative, professionalism, personal awareness and integrity while exercising confidentiality in the appropriate areas of their performance.


RESPONSIBILITIES

  • Promote positive guest relations by projecting a courteous, helpful attitude and assisting guests and employees throughout the restaurants and casinos
  • Assist with managing staff including scheduling, hiring, training, coaching, reviewing performance, documenting and rewarding
  • Ensure seamless coordination between front-of-house and back-of-house teams
  • Establish clear expectations, performance standards and accountability
  • Assist department supervisors with ensuring staff are properly trained to increase and maintain competency levels
  • Assist with ensuring proper portioning, presentation and consistency of menu items through training and inspection
  • Assist with ensuring proper staffing levels, labor control, and operational efficiency
  • Support employee engagement, retention and leadership development
  • Solicit customer feedback, address issues and follow up to improve service and ensure guest satisfaction
  • Fill in where needed to ensure guest service standards and efficient operations
  • Fully understand and assist in compliance with all federal, state and county regulations that pertain to health, safety, labor and gaming requirements of the casino, its employees and guests
  • Must ensure compliance with verbal and written directions, policies, and procedures and assist with administering prompt, fair and consistent corrective action for any violations
  • Assist with overseeing inventory controls, purchasing practices and vendor relationships
  • Assist with analyzing financial performance and implementing corrective actions to improve margins
  • Perform other duties as assigned


QUALIFICATIONS

  • Must be at least 21 years of age
  • Leadership experience required with specific knowledge of all phases of restaurant management 
  • Demonstrated ability to lead and manage performance
  • Experience with InfoGenesis POS system or similar system required
  • Must possess excellent communication and organizational skills
  • Positive attitude and excellent people skills with ability to courteously and efficiently interact with guests and lead a team
  • Knowledge of proper service techniques
  • Must pay attention to detail including cleanliness and safety
  • Ability to communicate effectively and listen attentively
  • Ability to multitask in a high volume environment while maintaining service standards and a calm demeanor
  • Ability to bend, stand, walk and exert well-paced mobility during entire shift
  • Ability to lift up 25lbs on a regular basis and up to 50lbs occasionally
  • Ability to work in a noisy, smoking casino environment
  • Flexibility required to work varied shifts, including weekends and holidays


CERTIFICATIONS

  • ServSafe Food Protection Manager
  • Alcohol Awareness Training
  • NV Gaming Registration
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